1. Services Provided

• Tailored Instruction: Tutoring sessions are personalized to the student and focused on Maths and/or English.  

• Progress Tracking: The tutor will maintain regular communication regarding the student’s development and progress.  

• Learning Environment: All sessions aim to provide a supportive space to build confidence and subject mastery.  

2. Session Rates

Fees are structured based on the type of session provided:  

• Small Group: £25 per hour.  

• Individual (1:1): £39 per hour.  

• SEN sessions: £35 per 45 minutes.

Online Tutoring: £29 per 40 minutes

• Boosters (SATs prep, 'Common Entrance' support and school holiday tutoring): please request a specific quotation

3. Payment & Enrollment Commitment

• Half-Term Blocks: Enrollment constitutes a formal commitment to a full half-term block of sessions.  

• Mandatory Attendance: Payment is required for every scheduled session within the committed block. Because your time slot is reserved exclusively for your child, fees remain due regardless of attendance.  

• Invoicing: Invoices are issued weekly for the duration of the agreed half-term.  

• Payment Deadline: Payment for each session must be received within 24 hours of the the session finishing.  

4. Cancellation & Refund Policy

• No Refunds or Rescheduling: To cover incurred costs and avoid loss of earnings, cancellations cannot be refunded and sessions cannot be rescheduled.  

• Forfeiture: If a student does not attend a scheduled session for any reason, the fee for that session is forfeited.  

• Tutor Cancellation: If the tutor must cancel, they will endeavor to provide 24 hours' notice and a makeup session will be offered.  

• Termination: Notice to permanently end tutoring services must be received before the next half-term invoice cycle begins.